8 replies to this topic

[Cheater]

At IPS, we pride ourselves on providing industry leading products and services, unsurpassed in quality, features and support.

Much like any other company, we indeed have our strengths and weaknesses. One admitted weakness is clearly developing an independent mobile app platform that can meet your and our expectations. We have struggled over the past several years in securing a proficient mobile app development team and ultimately, the platform has not met our expectations. Our mantra has become: if we can't do it right, we simply will not do it. That is where we are at with the mobile app platform.

Unfortunately, this means the Android app will not make its debut as we originally hoped. We do not wish to release something that we cannot provide proper support for. Instead, we would recommend Android users with an immediate need for a mobile app, visit a third party such as Tapatalk. Please trust that we are just as disappointed as you in our failure to deliver this particular product as promised and I offer my sincerest apologies.

With that, we will do our best to continue polishing the iOS mobile app (which will now be made available for free in The App Store) in the short term. For the long-term, we will be incorporating a new mobile integration directly into the product beginning with IPB 4.0.

An integrated web app uses the latest standard web technologies such as CSS, Javascript, and HTML combined with mobile extensions which will make the site render and feel like a native mobile application. This will allow far more flexibility and tighter integration across the IPS Community Suite (imagine approving orders, responding to support requests or publishing an article with IP.Content from the comfort of your mobile device) than an independent mobile app while being cross-platform compatible with all mobile operating systems. This is also something we have the existing internal expertise to carry out to our standards, alleviating the need to rely on third parties.

As always, we welcome any constructive feedback and appreciate your continued business and support. Once again, I apologize for any inconvenience and rest assured - we will continue to do what we do best.

[Noose]

I have stuck with Tapatalk on my iPhone and my iPad. I blew off the IPS apps altogether because they just never worked right.

[Cheater]

You had told me that, Noose, and that's one of the reasons I brought this IPS announcement over to Slotblog.

BTW, I updated Tapatalk today and would appreciate confirmation that it is working OK for you (and any others). Just in case I screwed something up during the update...

[MantaRay]

From a dumb guy with a smart phone...

What does Tapatalk do for ya?

[Cheater]

Ray,

See this topic in this forum:

http://slotblog.net/...app-discussion/

[Noose]

I did the update from Tapatalk today and no problems.

[Tom Thumb Hobbies]

No problems here either, Greg.

[Cheater]

Thanks, guys.

I didn't get the install correct when I first added Tapatalk and just wanted to be sure I did when I put in the update today.

[One_Track_Mind]

My PMs are working properly now too, after the update.