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Thank you, Third Eye!

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#1 Tim Neja

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Posted 18 August 2016 - 11:00 AM

I just wanted to give a shout out to Howard at Third Eye!! I experienced a problem with my controller, sent it to Howard and he had it fixed and sent back to me in 3 days!! Gotta be a record for GREAT customer service!! So THANK YOU Howard!! You're the best!! 

  • garyvmachines, Racer36, John C Martin and 1 other like this
She's real fine, my 409!!!

#2 Tom Thumb Hobbies

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Posted 18 August 2016 - 12:06 PM

My experience as well. Mine took four days but I'm on the other side of the country. Just a minor problem. Fixed ASAP. This happened a few years ago. I'm notoriously lazy about posting "Thank You" about things like this. The controller has been perfect ever since.
Mike McMasters
460 Wilson Rd
Columbus, OH 43204
(614) 274-5150
Home of the ORIGINAL American blue King

#3 Matt Sheldon

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Posted 18 August 2016 - 01:11 PM

Great to hear and a reminder that I still need to get a new FET3 before Sano.

  • tonyp and Tim Neja like this
Matt Sheldon

#4 Racer36


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Posted 30 October 2016 - 09:41 AM

The LED meter on my FETroller 2 failed recently. I sent Howard an email last Wednesday morning, he replied immediately and sent a replacement to me. I got it Saturday morning, soldered it in and we are good as new!
Amazing service. Howard is top notch in my books.

Dennis Dominey

Lifelong half-assed slot racer

Electric Dreams Online Shop